Q: My Clingks won’t stick on my empty glass. What can I do?
A: Clingks perform best with a little moisture or condensation. You can “fog” the glass with your breath or run the Clingks labels under water for a second, depending on whether you will be the one drinking from the glass.
Q: My ice-cold glass has a lot of condensation, will the Clingks still work?
A: Yes. The more the better, actually.
Q: Are Clingks reusable? How many times can I reuse them?
A: Yes, in fact I have been using our original versions since 2004. You can reuse them from one glass to another in the same night, as well… perfect when drinking bottled beer or water.
Q: What’s the best way to store Clingks?
A: Collect them at the end of the party, rinse them off, and place them back on the card they came in. For even longer storage, place the card in a zip-top bag. We keep ours with our wine opener so they’re always handy.
Q: Can I put Clingks in the dishwasher?
A: No. We are not responsible for what mayhem may become of this.
Q: Are Clingks disposable?
A: Yes. They are affordable enough to let your guest keep their choice and buy a new set for each party. Depending on your recycling program, they may also be recyclable.
Q: What if I need a refund or an exchange?
A: Clingks are all about fun, and if you’re not happy, we want to make it right!
Refunds: I will happily refund your payment within 30 days of your order if you receive an item that is damaged, lost or incorrect. All other circumstances, please contact me to work something out. To receive a refund, simply mail the item to me and include a copy of your order # and contact email or phone #. Please email me at steph@clingks.com to arrange the item’s return.
Exchanges: I am happy to exchange one unopened item for another. Just email me and we’ll work it out.
Cheers!!
Steph
